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The Rise, Fall, and Reinvention of WeWork

Once a high-flying disruptor of the office space industry, WeWork has faced a turbulent journey — bankruptcy in the U.S. (2023), massive valuation drops, and leadership shakeups. Yet, WeWork Greater China, operating as an independent entity since 2020 (majority-owned by Trustbridge Partners), tells a different story with over 100 locations, 90% occupancy rate in key cities (Shanghai, Beijing, Shenzhen).

While the global brand struggles, WeWork Greater China has continued expanding, adapting to local market demands and maintaining strong occupancy rates. This divergence highlights how brand positioning and local adaptation can make or break a global company.

WeWork Greater China vs. WeWork Global: A Tale of Two Brand Positionings

Truth: A Cost-effective Proposition?

For many companies, especially start-ups, a shared office is simply the more cost-effective option. Shared offices like the ones provided by WeWork come fully equipped and furnished, saving businesses significant repair and maintenance costs that often come with leasing traditional office spaces. Lease terms are also far more flexible, giving companies the freedom scale up or down depending on their business growth.

Global WeWork’s Crisis:

  • Overexpansion led to unsustainable leases (especially in high-cost cities like NYC, London)
  • Post-pandemic remote work reduced demand for flexible offices

WeWork Greater China’s Adaptation:

  • Hybrid Office Solutions: Partnered with local tech giants (Alibaba, Tencent) to offer ‘flexible HQ’ solutions
  • Lower Operating Costs: Leveraged government incentives and cheaper real estate compared to Western markets
  • Enterprise Clients: 60% of revenue comes from large corporations (vs. startups in the West), ensuring stability

Key Difference:

Global WeWork relied on venture capital-fueled growth whilst WeWork Greater China focused on sustainable, enterprise-driven demand.

Personality: ‘The Young Entrepreneur vs. ‘The Corporate Innovator’

WeWork is the embodiment of the younger adults in the professional world. Resisting the urge to comply with traditional office structures, this audience are continuing to challenge the ‘9-6’ mentalities as well as the social norms attached to the workplace. It is no coincidence that as they join the workforce, they are also shaping the trends of how and where people work. 

Global WeWork’s Identity Crisis:

  • Initially branded as “for startups, by startups”, but pivoted to enterprise clients too late
  • Lost trust after layoffs and bankruptcy

WeWork Greater China’s Refined Positioning:

  • “The Smart Workspace for China’s New Economy”:
    • Targets tech professionals, freelancers, and corporates
    • Less “millennial vibes”, more efficiency-driven branding
  • Influencer Partnerships: Collaborates with Chinese business KOLs to promote flexible work culture

Key Difference:

Global WeWork stuck to a fading Silicon Valley narrative whilst WeWork Greater China rebranded for pragmatic Chinese professionals.

Vision: ‘Space as a Service’ vs. ‘Community as a Service’

WeWork was founded on the mission “to create a world where people make a life, not just a living”. The idea of building a community is also central in WeWork’s vision. WeWork wanted to create not just a beautiful space for work, but also for business professionals to mingle and develop meaningful relationships with each other. 

Global WeWork’s Struggle:

  • The original vision of ‘community-driven workspaces’ faded as the company prioritized rapid expansion over member experience
  • Post-bankruptcy, global locations now focus on cost-cutting, reducing perks (free beer, lavish events)

WeWork Greater China’s Evolution:

  • Localized Community Building:
    • Corporate Partnerships: Hosts Alibaba Cloud events, Tencent startup incubators
    • Government-Backed Innovation Hubs: Collaborates with Shanghai’s ‘Digital City’ initiative
  • Luxury Co-Working: Premium locations feature AI-powered meeting rooms, nap pods, and wellness lounges

Key Difference:

Global WeWork lost its community soul whilst WeWork Greater China integrated into China’s tech and business ecosystem.

Universe: The ‘Picture-Perfect Work Life’ Powering the Future

The advent of digital technology has shifted the work-life balance dramatically. With emails and messages just a fingertip away, the work life has invaded the home life. The typical office can feel even more monotonous when the ‘end’ of the work day grows increasingly obscure.

In fact, the company’s name “WeWork” aptly explains the occasion – a place where “we”, the young entrepreneurs, “work” together in a dynamic and vibrant work environment.

Global WeWork’s Decline:

  • Empty offices in major cities as remote work persists
  • Brand damage from failed IPO and Adam Neumann’s exit

WeWork Greater China’s Resilience:

  • ‘Work Near Home’ Model: Opened smaller hubs in suburban areas (e.g., Hangzhou, Chengdu)
  • Tech-Integrated Spaces:
    • WeChat Mini-Program for desk bookings
    • Smart Access Control (facial recognition entry)
  • Cultural Adaptation:
    • “Guochao” (国潮) design — blending modern workspace with Chinese aesthetics
    • Tea bars, mahjong rooms in select locations

Key Difference:

Global WeWork failed to adapt to hybrid work whilst WeWork Greater China embraced localization and tech with AI-driven efficiency.

How WeWork Greater China’s Winning Formula Fuel Its Ascent

While WeWork Global struggles to survive, WeWork Greater China is writing its own playbook with ambitious expansions into second-tier cities and the launch of co-living concept ‘WeWork Living’.

Leadership Power: Redefining the Future of Work in China

WeWork Greater China isn’t just following global trends. It is shaping Asia’s flexible workspace category with a truth-based ‘China-first’ approach with AI-powered flexible workspaces. By moving beyond Tier 1 cities and pioneering hybrid work-live solutions, the company is creating a new standard for how workspaces serve China’s dynamic workforce and entrepreneurs.

Influence Power: Building an Ecosystem of Success

The brand’s growth is fueled by its ability to align partners, employees, and members around a shared vision of community-driven and smart workspaces. Through localized partnerships (such as with its collaboration with Beijing’s investment bureau) and employee empowerment programs, WeWork Greater China motivates stakeholders to deliver exceptional experiences at scale.

Experience Power: Crafting Spaces with Personality

From AI-powered office solutions to WeWork Living’s community-focused design, every touchpoint reflects a distinct brand universe that resonates with Chinese professionals. These aren’t just offices – they’re vibrant ecosystems blending productivity, networking, and lifestyle, making WeWork the destination of choice for China’s new generation of workers.

By combining local insights with global expertise, the company is redefining what flexible workspace means in Asia’s largest economy. Recognizing that the model demands relevant localization, strategic partnerships, and agility, this success story proves that winning in Asia requires more than a copy-paste strategy.

Jessalynn Chen

Managing Director, LABBRAND Singapore

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